FREQUENTLY ASKED QUESTIONS
We understand that wound care can feel overwhelming. Here are answers to the most common questions our patients ask about treatments, healing expectations, and our services.
I Just Had Surgery, Can I See A Wound Care Provider Once I Am Discharged?
If you’ve just had surgery, you typically cannot see a wound care provider right away unless there’s a new, unrelated issue. Insurance generally won’t cover new visits related to the surgery until after a 90-day global period has passed.
Why Is Weekly Monitoring Of Wound Care Important?
Weekly monitoring of wound care is important for several reasons. Regular assessments help catch signs of infection or complications before they worsen. They also help your provider see if the treatment is working. Since wounds can change quickly, seeing your wound care provider at least once a week may help prevent the wound from becoming chronic.
Can I Still See My Home Health Nurse?
Yes. This is a common question we receive at Heartland. We collaborate closely with home health agencies, maintaining open communication and jointly monitoring patients' wounds.
Can I Continue Seeing Other Physicians, Such As My Podiatrist Or Dermatologist?
It depends. For instance, if a dermatologist or podiatrist is actively treating your skin wound, insurance may not cover a visit for the same condition. However, if for instance you are going to your podiatrist for a nail trim, that will not be an insurance issue.
Do I Need A Referral From My Primary Care Doctor, In Order To Be Seen?
In some cases, a PCP referral is needed. For instance, some HMO insurances will need a referral.
What Will Be The Frequency Of My Appointments?
Scheduling patterns vary, based on an individual's specific needs. If a home health is involved, appointments will be scheduled alongside them, typically alternating days, ensuring that dressing changes are adequately met.
Have More Questions?
If you have more questions about Heartland Strategic Solutions and how we might be able to help you with your condition, please call or send us an email, and we'll answer as quickly as we can.
Open For Appointments
Mon - Fri: 9:00am - 3:00pm
1-816-704-5433
FAX: 816-704-5433
info@heartlandstrategicsolutions.com
